Keynote sessions, brand activations and networking areas filled CX Connect 2025, Gorgias's customer experience event in Los Angeles for eCommerce leaders, innovative brands and industry experts. Klaviyo, Triple Whale, ShipBob and Loop were among the partners there.

Gradient signage on white walls

The venue's modern industrial design and white walls let gradient signage in pink and coral carry the color. In the main room, rows of black chairs faced a stage backdrop printed with Connect between two agenda screens, and guests picked up black and pink Connect lanyards at check-in.

Main room with rows of black chairs facing an arch-shaped rainbow Connect backdrop between two agenda screens
Side view of the main room with rows of black chairs and the Connect stage
Two women talking with a microphone beside a Gorgias board of word cards reading Tomato, Mayo and Cheddar
Check-in counter with rows of black and pink Connect lanyards
Black tote bags hanging on a rack with a Gorgias sign
Four staff members behind a pink counter shaped like a shopping bag and printed with Gorgias

A wall of Gorgias gift bags and Connect lattes

On the networking floor, an orange wall held rows of black Gorgias gift bags, a floor decal pointed the way to the sponsors, and a team member held up a "Sessions are starting" sign when it was time to head back in. The coffee bar dusted lattes with the Connect name.

A man standing on stage in front of the rainbow Connect backdrop
Grazing table of breads, cheeses and fresh fruit
Orange wall hung with rows of black Gorgias gift bags
Open hall with a blue counter, a wall of bags and a floor decal reading Sponsored Booths
A staff member holding a Connect sign reading Sessions are starting
Latte in a white cup with the word Connect dusted onto the foam

A Klaviyo lounge, tacos and fresh juice

The Klaviyo lounge and a pink Gorgias counter shaped like a shopping bag gave attendees places to stop and talk. Grazing tables of bread, cheese and fruit, tacos with colorful salsas and cups of juice kept them going between sessions.

Rows of white chairs with branded water bottles set on the seats
Klaviyo lounge with a grey sofa and a Klaviyo pillow
Table of yellow and pink juice cups beside a pink Connect banner
Plate of tacos topped with salsa and onions
Crowded networking hall full of attendees standing and talking in small groups

Gorgias also brought us in for Gorgias Partner Day and Gorgias CX Connect.